FAQ

  • How does this work?

    Browse the store and select the map(s) you wish to purchase. If you are unsure of the name of the map you want, you can use the Overivew Map to locate it and then select the corresponding category in the store.

    Add the map(s) to your cart and proceed to checkout.

    Enter your payment and email information as prompted.

    Upon completing checkout, you will receive two emails. The first email will be an instant order confirmation and receipt, and the second email will contain the purchased map(s) that you can download.

    Please note that if you purchase more than one map in a single checkout, they will be delivered to you in a .zip file. Also, keep in mind that as we are a new website, Gmail and Outlook may flag the automated emails we send as suspicious and place them in the spam or promotions tabs. Be sure to check these folders if you do not see the emails in your inbox.

  • I cant find the map I bought!

    The amount of time it takes to create and email these maps can vary based on the number of orders we are processing at the time. In general, customers should receive their maps within 3 minutes of receiving an order confirmation email with the subject "Dropmapsfn: Order Confirmed #[Order Number]".

    If you do not receive your maps within 5 minutes, please check your spam folder to ensure that the order was not mistakenly marked as spam. The email subject to look for is "Dropmapsfn - Order Number #[Order Number] Processed". If you still cannot find your maps after checking your spam folder, please open a support ticket on our Discord. We will do our best to resolve any issues and ensure that you receive your maps as soon as possible.

  • Is anything outdated?

    Our website promises that we will not sell any outdated maps. While some out-of-date features such as blimps and expanding chrome may be present on the maps, all of the drop markers will be accurate on any maps that are sold.

    As for our refund policy, please note that because payment is for the effort put in by the map maker and website infrastructure, we are unable to offer refunds for maps that are updated in the game. Even if the map is changed, the same amount of work is required to update the map and provide it for sale. Therefore, we do not offer refunds for maps that are updated in-game.

  • I cannot open the map on my phone

    If you have trouble opening the map on your phone. Send us a dm on twitter (@FNDropmaps), and tell us your Name and Ordernumber and we will sort it out.